Quality Assurance Lead - London

FDM is a global business and technology consultancy seeking a Quality Assurance Lead to work for our client within the Insurance sector. This is initially a 6- month contract with the potential to extend and will be a hybrid role based in London.

The Quality Assurance Lead is responsible for analysing, designing, implementing, and maintaining technology solutions that align with business needs. This role serves as a critical link between business teams, IT departments, and stakeholders, ensuring efficient use of systems and driving process improvements through technology. The ideal candidate is a detail-oriented problem solver with a strong technical background and excellent communication skills.

Responsibilities

• Oversee projects from initiation through post go-live (warranty period), including meticulous planning, ensuring tester availability, and adhering to service transition and operational acceptance documentation requirements
• Utilise Kanban methodology for effective project management
• Conduct ad-hoc analyses as required by the project manager
• Document and review weekly project updates with stakeholders
• Collaborate with stakeholders and various business units
• Manage multiple application testing phases, including integration, performance, data, and functional testing
• Coordinate testing processes, including test plan creation, peer review, execution, and sign-off
• Log defects during the warranty period and manage housekeeping tasks for the applications
• Create and manage requests for new resources, including onboarding and access requirements
• Ensure resource availability for specific project activities, such as go-live events
• Manage access rights and resources for various applications
• Raise and coordinate service desk requests with various Infrastructure Team areas (e.g., Networks, Wintel, DBA)

Requirements

• Proven experience in technical systems analysis and project management
• Strong knowledge of SQL Server, Windows Server, .Net, and SSRS
• Familiarity with Kanban and other project management methodologies (e.g., SDLC)
• Excellent communication and documentation skills
• Ability to work collaboratively with cross-functional teams
• High attention to detail
• Experience with SQL Server
• Knowledge of various functional and non-functional testing types (e.g., established testing processes)
• Proficiency in using ServiceNow

Why join us?

• Career coaching and access to upskilling throughout your entire FDM career
• Initial upskilling pre-assignment that has been accredited by TechSkills
• Assignments with global companies and opportunities to work abroad
• Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more
• Access to the Buy As You Earn share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.