Location
Canada

About The Role

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking Post Trade Support (Fixed Income) in Montreal to work for our client within the financial services sector. This role is initially for 12 months and will be hybrid with requirements to be in the Montreal office 4 days per week.

Key Responsibilities:
  • Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)
  • Static data management (Counterparties, Currencies etc)
  • Ensure platforms admin in relation with system providers, both internal and external.
  • Dealing with STP (straight thru processing) issues.
  • Incident Management
  • Manage customer relations when dealing directly with both internal and external users of the systems.
  • Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
  • Liaise with users and developers.
  • Capable of handling releases autonomously
  • Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager:- (non-exhaustive)
  • Building of project plans
  • Assisting in the completion and timely delivery of projects
  • Testing, including writing test scripts, for new releases.

About You

  • Front Office, Bonds and Rates
  • 5 years of experience required as L1/L2 support in a bank, any prod support, front office support roles
  • Production Support Analyst
  • Front Office support experience
  • Experienced Across L2 Application Support
  • Unix/Linux
  • SQL
  • Windows

About Us

FDM is an award-winning global business and technology consultancy powering the people behind tech and innovation for over 30 years. We collaborate with world-leading companies to identify the expertise they need, exactly when they need it. We have helped successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 300 companies worldwide. 

FDM has 4,000+ employees worldwide, with over 90 nationalities working together as a team. From our origins in Brighton, UK, FDM now has 19 centres located across North America, Europe and Asia-Pacific and is now on the FTSE4Good Index. 

Dedicated to Diversity, Equity and Inclusion  

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 90+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer and listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability or any other status protected by federal or provincial law, gets the chance they deserve. 

Please note that FDM utilizes artificial intelligence to assist in evaluating candidates for its Career Development Program. 

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