Location
London

About The Role

 

FDM is a global business and technology consultancy seeking an eFX support analyst to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role that will be based in London.

As a front office eFX application support you will join a diverse and dynamic team. This position will have direct interaction with business users, development teams and senior IT management. There will be a specific focus on technical skills and communication style. The role will require you to work with a variety of systems such as Jetstream FX, D3, Tradepoint, FXCB, SharpFX, Geneos, JIRA, Diana, and Confluence WIKI.

Responsibilities

  • Providing technical support of eFX systems to a global user base, both internal and external
  • Strong communication skills with the ability to coordinate with core teams (infrastructure/business/development)
  • Safeguarding the eFX production infrastructure for support, scalability, and stability - managing over 250+ servers
  • Management of large projects e.g., datacentres moves and migrations
  • Infrastructure capacity management - Disk/CPU/Memory considerations and future planning
  • Coordinating with hardware and software obsolescence programs
  • BCP and DRP Planning and execution
  • Change & Release Management knowledge
  • Planning and executing changes across multiple platforms
  • ITRS/Geneos monitoring/editing
  • Network knowledge covering Colo/WAN and General connectivity
  • Firewalls/Switches/Load Balancers
  • Development and scripting skills (Not required but useful)

 

About You

Requirements

  • At least 1 year experience in an application support role
  • Degree holder in Computer Science or related discipline
  • General understanding of financial markets and products, in particular FX
  • Experience in IT for capital market (business, products, applications)
  • Worked in a fast-moving, high-pressure environment supporting mission-critical applications and/or infrastructure, facing off to demanding customers

Technical Requirements

  • ServiceNow
  • Jira
  • Confluence/wiki
  • C
  • C#
  • Java
  • Python
  • Bash Scripting
  • Windows Powershell
  • OS Skills
  • Windows Server
  • Linux
  • Windows /Unix administration

About Us

Why join us?

  • Career coaching and access to upskilling throughout your entire FDM career
  • Initial upskilling pre-assignment that has been accredited by TechSkills
  • Assignments with global companies and opportunities to work abroad
  • Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more
  • Access to the Buy As You Earn share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.


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