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About The Role

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking a Microsoft Exchange Administrator located in  Jacksonville, FL, Chandler, AZ, Jersey City/Pennington, NJ,  Plano, TX or Charlotte, NC to support a project in the Financial Services sector. Involvement in this project is anticipated to last initially 12 months but may be extended.

This role will be hybrid, with requirements to be in office 3 days per week.

About You

Location: Jacksonville, FL, Chandler, AZ, Jersey City/Pennington, NJ, Plano, TX, Charlotte, NC

Schedule: Hybrid (3 days in office, 2 days remote)


Job Description:

You are passionate about working for one of the largest Infrastructure with Exchange in the world. Exchange Operations is looking for a team-oriented person who can work without direction and is self-motivated. The candidate must have experience with DAG configurations with Exchange 2016 or higher in a large environment. Exchange Operations is responsible for keeping Exchange Sustainability at 99.9% SLA. Our client is seeking a team member who’s able to assist with reviewing documentation, Remedy ticketing, implementing change controls, and at time interfacing with clients.

Required Skills

  • 3-7 years of Experience with Exchange 2016 or higher servers.
  • Current or recent hands-on experience with EXO or On Premise Exchange
  • Must have experience with Multi-Node DAG’s across multiple data centers and Clustering in a large Exchange environment.
  • Ability to maintain Exchange Operationally, with monitoring utilizing SCOM and On-Call availability and flexibility.
  • Ability to troubleshoot to Root Cause Exchange mail flow issues for multiple client environment.
  • Ability to take ownership of an initiative/issue through completion.
  • Ability to work in a collaborative environment via WebEx, or Teams.
  • Excellent verbal and written communication skills.
  • Ability to communicate effectively with LOB’s, Clients and Tech-savvy stakeholders.
  • Experience desired with Exchange Online / Microsoft 365.
  • Ability to work with minimal supervision and provide daily productive results.

Desired Skills

  • Bachelor's degree in Information Technology, information security or related field, or Experience to commensurate.
  • Strong analytical skills/problem solving/conceptual thinking.
  • Ability to work with technical and non-technical business owners.
  • Assist with internal efficiencies projects and development.
  • PowerShell Scripting
  • Additional skills with AppViewX, BMC Remedy, Splunk, and Trend Micro

About Us

About FDM  

FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead. 

With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth. 

🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe 
🚀 25,000+ careers launched – and counting 
🤝 300+ trusted client partners 

Committed to Equal Opportunities  

Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities. 

Additional Considerations

FDM Group, Inc. is registered to operate and hire employees in select states within the US. We will consider employment applications exclusively from candidates who are either residing in one of the following states or willing to relocate to them: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.

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