About The Role

FDM is a FTSE 250 company and multi award-winning employer with a focus on IT. Through our Graduate Programme we have launched over 100 careers within Poland so far and we have many more upcoming opportunities available. With 5,000+ employees, we provide IT services on a global scale and work with over 200 high profile clients in 30+ industries across Europe, North America and Asia Pacific, launching the careers of thousands of graduates every year.

About the Programme

Our Graduate Programme will provide you with in-depth training and 18-months experience working with market leading brands on exciting tech projects as an FDM Consultant. We welcome applications from all degree disciplines and no previous experience is required – all you need is drive and passion for building an exciting and dynamic career in one of the world’s fastest growing industries.

Do you want to make your mark in the financial industry?  
We have an exciting opportunity for you. Our financial services client is looking for recent graduates to join their teams and have a variety of Finance Operations roles available focusing on issues such as Risk, Regulation and Compliance. 
As a transfer agency analyst, you will play a vital role in the overall success of our client’s organization. You will assist institutional investors around the globe manage risk, drive performance and profitability and respond to market challenges. 
You will be part of the first line of defense for a business, helping to ensure the company remains safe from exposure to criminal activity and compliant with regulating authorities. You will become an expert in conducting client due diligence, also known as Know Your Customer (KYC), monitoring and reporting transactions to regulators. 
After completing your training with FDM, you will join the teams of one of our financial services clients, playing an important role in the overall success of the organization. Across the globe, institutional investors will rely on you and your team to help them manage risk, respond to challenges, and drive performance and profitability.  

Some of your roles and responsibilities will include:  

    • Handling of complex calls and queries to meet client requirements in a timely and accurate manner
    • Quality control of processed transactions and client correspondence
    • Assist in the preparation and distribution of management and client reporting
    • Develop and maintain a thorough knowledge of Transfer Agency processes and Systems
    • Exercise due care and diligence and comply with the regulatory regimes in which IFDS operates
    • Continuously review processes and practices relating to the role and act as a catalyst for change and improvement
    • Quality control and oversight of transactions processed and client correspondence
    • Resolve or escalate client issues promptly and support resolution as necessary 


What we offer you: 

    • Commercially relevant paid training
    • Chance to secure a placement with world-renowned companies – after 18 months of commercial experience, you can decide to continue working for the client, progress to be a senior consultant at FDM or choose a different pathway using the connections and experience you have gained
    • Opportunities for career development in Poland as well as internationally
    • Individual mentoring and ongoing support throughout your entire FDM journey
    • Open door to tech talks, networking and social events 

About You

 We ask you have: 
    • University degree (final score of ‘dobry’ and above) – all degrees are welcome
    • Eligibility to work in Poland
    • Written and Verbal fluency in Italian language
    • Preferred English level B2 or above
    • Demonstrable passion for technology
    • Excellent communication skills and ability to build relationships
    • Motivation, ambition and drive to succeed
    • Strong analytical and decision-making skills
    • Interest in working within Krakow
    • Commitment to an 18-months contract with FDM upon completion of the training period 

About Us

Our culture

With 85+ nationalities working together as a team, we encourage inclusivity and celebrate diversity, in terms of background, culture and skills. Our Women in Tech initiatives support women in the industry, aiming to create a more gender balanced workforce. As a part of the FDM consultant community, your efforts will always be recognised and rewarded, and you will be supported throughout your FDM journey to achieve your career goals. 

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

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