FDM is a global
business and technology consultancy seeking Automation Business Analysts to
work with our global systems integrator client, supporting a major innovation
and back-office transformation programme within a secure Defence environment.
You will play a key role in shaping and delivering automation solutions that
improve operational efficiency, simplify business processes, and support the
adoption of emerging automation and AI technologies across complex business
functions.
This is an initial
assignment running until the end of the current financial year, with strong
extension prospects into 2027 and 2028. The role is predominantly remote, with
occasional travel to end client sites for workshops, stakeholder engagement,
and programme activities.
This is an excellent
opportunity for experienced SFIA Level 5-6 Business Analysts who enjoy working
on large-scale transformation initiatives, evaluating automation opportunities,
and helping organisations realise value through intelligent process automation
and digital innovation.
All candidates must hold current SC Clearance or be
eligible to obtain SC Clearance prior to starting. Due to the nature of the
programme, candidates must be sole British Nationals.
About the Role
We are seeking
Automation Business Analysts to support a significant transformation programme
focused on modernising back-office operations and delivering efficiency through
automation technologies. The programme will have a substantial indirect impact
on customer-facing services, improving organisational effectiveness and
enabling future innovation.
You will work with
business stakeholders, architects, delivery teams, and automation specialists
to identify opportunities for process improvement and automation. The role will
involve analysing current business processes, eliciting requirements, assessing
automation feasibility, and supporting decisions around platform strategy,
including the use of Microsoft Power Platform, AI-enabled automation tools, and
Robotic Process Automation (RPA) technologies.
You will operate as
part of a multidisciplinary Agile delivery team and play a key role in driving
evidence-based decisions regarding automation roadmaps, platform selection, and
future-state operating models.
Key Responsibilities
- Conduct discovery and
analysis activities to identify automation and process improvement
opportunities
- Engage with business
stakeholders to understand current operating models, pain points, and
business objectives
- Elicit, document, and manage
business, functional, and non-functional requirements
- Analyse and map complex
business processes using recognised business analysis techniques
- Assess processes for
suitability for automation and intelligent workflow solutions
- Support the evaluation of
automation platforms, including Power Platform, UiPath, Blue Prism, NICE,
and AI-enabled technologies
- Facilitate workshops,
stakeholder interviews, and requirements-gathering sessions
- Produce business cases,
options assessments, process maps, user stories, and requirements
documentation
- Collaborate with architects,
developers, automation engineers, and product teams to shape solution
designs
- Support the definition of
future-state business processes and operating models
- Contribute to Agile
ceremonies and backlog refinement activities
- Provide ongoing stakeholder
management, governance support, and benefits tracking throughout delivery