At FDM a Business Support Executive manages a portfolio of blue-chip clients. They are responsible for the efficient and effective administration and operation of these accounts from a financial perspective, including:
- Completing contract paperwork and following through to the receipt of purchase orders from clients.
- Maximizing invoicing through the management of contracts, client portals and purchase orders.
- Producing reports as and when required regarding status of customer accounts.
- Onboarding new clients, producing client information packs for the finance team and ensuring smooth running of client and internal processes.
- Leading and completing ad hoc finance projects and following through to completion.
- Developing customer process maps / documentation for systems and controls within finance and wider operational systems.
- Knowledge sharing and providing expertise to peers.