Network Standard Service Lead - Solihull

FDM is a global business and technology consultancy seeking a Network Technical Lead to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in Solihull.

Our client is seeking someone who can actively manage consumer satisfaction with the functionality, developing short and long-term roadmaps for the service ensuring it continues to meet the business needs.

You will develop the Network Standard Service technical design by working with the Network Standard Service Manager, IT Directors, and the business to gather functional and performance requirements, determining technical specifications, identifying financial costs to the Network Standard Service Manager, and supporting the time-integrated plans for Network Standard Service introduction. As a technical Lead you will also ensure that the service functionality and adoption efforts support the client’s overall strategy and goals.

Responsibilities

• Delivery of connectivity services across the UK, Europe, and the Global Corporate network backbone
• Develop long term roadmaps for the service to ensure that it keeps current with the market
• Sufficiently flexible to move with changing business need and identify opportunities to deploy new technologies or re-use existing technologies in differentiating ways
• Interacts with consumers, IT Directors, Partners/3rd Parties, and operational teams on a regular basis as is necessary for the performance of duties
• Work with partners/3rd parties to ensure that all the client’s processes and policies are applied and adhered to in a timely manner

Requirements

• Possess excellent people skills that facilitate smooth and positive interactions in a matrix environment, that result in the establishment of long-lasting relationships with the business
• Experience of working with and actively managing partners/3rd parties, preferably Technical Design and Operations teams delivering the service
• Strong, collaborative, detailed communication approach
• Excellent problem-solving skills
• Reliable team player
• Detail oriented and decisive

Technical Requirements

• SD-WAN
• Local site connectivity (MPLS/circuit/resilient connections)
• Large site connectivity (Corporate locations, Contact Centre Services)
• Internet connectivity
• IPVPN services
• IP Voice over MPLS/QoS networks, wired, WIFI LAN services, and SD-WAN/GWAN services
• Network connectivity from CenturyLink, BT, Vodafone and others
• Network security (NAC, Palo Alto Firewalls, Prisma Access, SASE)
• Cloud Networking (Azure, VNETs, VNET Gateways, NSGs)
• Network Design (HLD/LLD)

Why join us?

• Career coaching and access to upskilling throughout your entire FDM career
• Initial upskilling pre-assignment that has been accredited by TechSkills
• Assignments with global companies and opportunities to work abroad
• Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more
• Access to the Buy As You Earn share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.