SRE

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking a Site Reliability Engineer located in Halifax to support a project in the Banking sector. Involvement in this project is anticipated to last initially 12 months but may be extended.

This role will be hybrid with requirements to be in office 4 days per week.

The Site Reliability Engineer is responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Compliance IT organization. As the Engineering arm of Technology and Operations, this team will work collaboratively with Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management. This role will be on rotating shifts between 4:00 - 12:00 am and 12:00 - 8:00 am. 

What do you need to succeed?

 Must-have

• 3+ years of hands-on experience in a variety of SRE languages and tools (Dynatrace Managed, PagerDuty, ServiceNow, Confluence, Jira, Microsoft Office Suite)
• Ability to document and escalate manual repeatable support tasks to facilitate 360-degree monitoring solution and process improvements
• Ability to prioritize requests and work under minimal supervisions during off business hours
• Intermediate knowledge of industry practices, with a focus on SRE
• Ability to review prior Incidents, conduct requirement gap analysis or root-cause analysis and convey to stakeholders
• Excellent communication skills

Nice-to-have

• Experience with job scheduler like Zeke, Stonebranch, Autosys, Airflow
• Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases)
• Prior Incident and problem management skills with understanding of SRE concepts and ITIL Principles
• Experience with troubleshooting using logs, Grafana, Moog, Dynatrace

About Us

FDM is an award-winning global business and technology consultancy powering the people behind tech and innovation for over 30 years. We collaborate with world-leading companies to identify the expertise they need, exactly when they need it. We have helped successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 300 companies worldwide. 

FDM has 4,000+ employees worldwide, with over 90 nationalities working together as a team. From our origins in Brighton, UK, FDM now has 19 centres located across North America, Europe and Asia-Pacific and is now on the FTSE4Good Index. 

Dedicated to Diversity, Equity and Inclusion

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 90+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer and listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability or any other status protected by federal or provincial law, gets the chance they deserve.