FDM is a global business and technology consultancy seeking a Supplier and Contract Manager to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role based in one of the multiple office locations around the UK such as Manchester, Leeds, Newcastle, Edinburgh and Birmingham.
Our client is seeking a driven Supplier and Contract Manager with a strong focus on performance and engagement to join their team. Ideally, the role holder will have experience in both supplier and procurement and be able to work on framework. This role is critical in ensuring supplier excellence, fostering effective relationships, and supporting high-quality service delivery. You will play a central role in developing KPIs, leading supplier reviews, and driving continuous improvement through collaboration and innovation.
As a Supplier and Contract Manager, you will be responsible for implementing and maintaining robust performance management frameworks to ensure that suppliers meet agreed standards and deliver value. Working closely with internal stakeholders and external partners, you will manage supplier performance reviews, support procurement activities, and contribute to strategic decision-making through the analysis of performance data.
Responsibilities
- Develop and maintain performance management frameworks, including Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
- Lead regular supplier performance reviews, identifying areas for improvement and initiating action plans where required
- Build and maintain strong relationships with suppliers and internal stakeholders to ensure collaborative working and mutual success
- Analyse performance data and market trends to inform strategic planning and improve supplier effectiveness
- Coordinate the resolution of performance-related issues, escalating concerns where appropriate
- Promote continuous improvement by supporting supplier development and encouraging innovation