Application Support Analyst (f/m/d)

We are hiring for two separate IT Operations roles in Luxembourg, and we welcome applications from driven individuals with diverse backgrounds.

As an IT Operations Support Engineer, you will support and maintain important application platforms and IT environments for major financial‑industry clients based in Luxembourg.

Depending on the specific assignment, you may work in Level 1 Help Desk Support or Level 2 Functional Application Support.

Why join us?

• Work with global, industry‑leading financial‑services organisations in Luxembourg
• Gain first‑hand experience with production systems, incidents and service operations
• Develop foundational expertise across application support, IT operations and infrastructure
• Build a skill set that can progress into Production Support, Service Analyst, SRE, DevOps or other engineering paths as you grow
• Join a team that values continuous improvement and technical curiosity

Minimum qualifications

• A technical degree or practical experience in IT support, service desk, engineering or similar
• Solid working knowledge of SQL and Linux
• Strong analytical and problem‑solving skills; ability to investigate issues logically
• Great communication and teamwork skills
• A genuine interest in technology and operational problem‑solving
• Flexibility to work occasional shift or weekend patterns depending on assignment
• experience in the financial industry and knowledge of the fund industry

We will match you to the most suitable role based on your experience and skill set.

We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. 

Diversity and Inclusion  

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.