Operational Excellence Planner- Edinburgh or Cheshire

FDM is a global business and technology consultancy seeking a Planning & Operational Excellence Specialist to work within the Insurance & Financial Services sector. This is initially a 6‑month contract with strong prospects for extension and will be a hybrid role based in Edinburgh or Cheshire.

Our client is seeking a highly organised and analytically minded professional to support their Operations function, focusing on planning cycles, performance improvement, and driving operational efficiency across key business processes. This role will sit within a fast‑paced operations environment and requires someone who is confident managing multiple stakeholders and delivering high‑quality operational insight.

• Lead operational planning cycles, ensuring accurate forecasting, capacity planning, and resource modelling.
• Drive Operational Excellence initiatives, identifying process improvements and supporting implementation to enhance performance.
• Gather, analyse, and present operational data to senior stakeholders to support informed decision-making.
• Collaborate closely with Operations leadership to support continuous improvement, standardisation, and governance of key processes.
• Monitor KPIs and operational performance metrics, recommending actions to address risks and improve outcomes. 

• Strong experience in operational planning, resource planning, or capacity management within a large organisation.
• Proven background in Operational Excellence (OpEx), Lean, or Continuous Improvement (certifications a bonus).
• Comfortable operating in a busy, complex operations environment with multiple moving parts.
• Strong analytical skills with experience using tools such as Excel, Power BI or similar for operational reporting.
• Excellent communication and stakeholder management skills, with the ability to convey insights clearly and influence decision-making.
• Minimum 3–5 years’ experience in planning, operations management, or process improvement roles.

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. 

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave and work-place pension