All Locations
Poland, Gdansk, Kraków, Lodz, Warsaw, Wroclaw

About The Role

FDM is a global business and technology consultancy seeking a KYC Analyst to work for our client within the financial services sector. This is initially a 3-months employment contract and will be a remote role based in Poland.

Our client is undertaking a significant Know Your Customer (KYC) remediation programme following a regulatory review and requires experienced KYC Analysts to support the review and remediation of approximately 6,000-6,500 client records within a fixed delivery timeframe.

This is an opportunity to join a high-performing team focused on regulatory compliance, customer due diligence, and risk mitigation. Analysts will receive training on Nordea's internal processes, systems, and quality standards before commencing production activities. 

Key Responsibilities

  • Conduct end-to-end KYC reviews and remediation activities across retail, business, and corporate customer records.
  • Validate customer information and documentation against regulatory and internal policy requirements.
  • Perform Customer Due Diligence (CDD) reviews and identify information gaps.
  • Review customer profiles, ownership structures, beneficial ownership data, and supporting documentation.
  • Assess customer risk factors and escalate complex cases where appropriate.
  • Document findings accurately and maintain comprehensive audit trails.
  • Ensure all cases are completed within agreed productivity and quality targets.
  • Collaborate closely with Quality Control (QC) specialists and Team Leads to address remediation findings.
  • Operate in accordance with Nordea's compliance, governance, and operational risk frameworks.
  • Maintain confidentiality and handle sensitive customer information appropriately.
  •  Knowledge of corporate and institutional client structures.
  • Experience working within Nordic or European banking environments.

About You

Based on your existing knowledge and experience, you will complete a two-week upskilling programme in our Skills Lab to ensure you are fully prepared for your role.
  • Previous KYC, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or client onboarding experience within banking or financial services.
  • Experience reviewing customer documentation and verifying regulatory requirements.
  • Understanding of AML/KYC regulatory frameworks and financial services compliance obligations.
  • Ability to manage a high-volume caseload while maintaining quality standards.
  • Strong analytical and investigative skills.
  • Excellent attention to detail and documentation skills.
  • Comfortable working in a structured, target-driven environment.
  • Strong written English communication skills.

Desirable

  • Experience supporting KYC remediation or regulatory lookback programmes.
  • Experience using client lifecycle management or KYC platforms.
  • Knowledge of corporate and institutional client structures.
  • Experience working within Nordic or European banking environments.

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. 

Diversity and Inclusion

 FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

 

Why join us

  • Career coaching, mentoring and access to upskilling throughout your entire FDM career
  • Assignments with global companies and opportunities to work abroad
  • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
  • Annual leave and work-place pension
  •  Employee benefits including insurance, medical care, sports card, and well-being support.
 
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