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Business Analyst

About The Role

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking a Business Analyst located in Boston to support a project in the Financial Services sector. Involvement in this project is anticipated to last initially 12 months but may be extended.

This role will be hybrid with requirements to be in office 3 days per week.

About You

Overview

We are seeking a Business Analyst to support digital transformation, automation, and AI-driven initiatives across the organization. The successful candidate will work closely with business stakeholders, developers, solution architects, and product teams to identify opportunities, define requirements, and deliver technology solutions that drive measurable business outcomes.

This individual should be well versed in Artificial Intelligence, Generative AI, and intelligent automation technologies, with the ability to translate emerging AI capabilities into practical business solutions.

Key Responsibilities

Business Analysis & Requirements Gathering

Gather, document, and validate business, functional, and non-functional requirements.
Facilitate workshops, stakeholder interviews, and discovery sessions.
Develop user stories, process maps, use cases, and acceptance criteria.
Analyze current-state processes and define future-state solutions.

AI & Intelligent Automation

Identify opportunities to leverage AI, Generative AI, RPA, and automation technologies to improve business processes.
Work with technical teams to define AI use cases, requirements, and success metrics.
Assess business value, risks, and implementation considerations for AI solutions.
Support the deployment and adoption of AI-enabled tools and workflows.
Stay informed on emerging AI trends and technologies and recommend innovative applications.

Stakeholder Management

Act as the liaison between business and technology teams.
Translate complex technical concepts into business-friendly language.
Build strong relationships with stakeholders across multiple functions.
Support change management and user adoption activities.

Delivery & Collaboration

Work closely with developers, solution architects, and project managers to ensure successful delivery.
Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives.
Support UAT planning, execution, and defect resolution.
Ensure delivered solutions meet business requirements and expected outcomes.

Required Skills & Experience

3-5 years of Business Analysis experience in technology, automation, transformation, or change initiatives.
Strong understanding of Artificial Intelligence, Generative AI, Machine Learning, and Intelligent Automation concepts.
Experience defining requirements for AI, automation, data, or technology projects.
Proven ability to map business processes and identify improvement opportunities.
Experience working in Agile environments.
Excellent analytical, problem-solving, and stakeholder management skills.
Strong written and verbal communication skills.

Preferred Experience

Experience with Microsoft Copilot, OpenAI, Azure AI Services, or similar AI platforms.
Exposure to RPA technologies such as UiPath, Blue Prism, or Automation Anywhere.
Experience supporting AI proof-of-concepts, pilots, or enterprise implementations.
Financial Services, Insurance, Healthcare, or other regulated industry experience.
CBAP, CCBA, Agile, or AI-related certifications.

What Success Looks Like

Identifies and delivers high-value AI and automation opportunities.
Produces clear, actionable requirements that enable successful implementation.
Acts as a trusted advisor to stakeholders on the practical application of AI.
Bridges the gap between business objectives and technical delivery teams.
Takes ownership of workstreams and drives projects from discovery through implementation.

About Us

About FDM

FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.

With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.

🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe
🚀 25,000+ careers launched – and counting
🤝 300+ trusted client partners

Committed to Equal Opportunities

Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.

Additional Considerations

FDM Group, Inc. is registered to operate and hire employees in select states within the US. We will consider employment applications exclusively from candidates who are either residing in one of the following states or willing to relocate to them: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.

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