About The Role

Junior Technical Support Specialist

Location: Gdansk
Employment contract
Hybrid working (4 days per week in the office)
Remote recruitment
Benefits: insurance, medical care, well-being support, sports card, training courses

If you are a graduate looking for development career opportunities in the world of technology but lack experience, explore the possibilities the FDM Graduate Program offers. Acquire the skills demanded by the market and gain experience with leading employers.

Once you have completed our recruitment process, you will become a member of the FDM Graduate Program which provides comprehensive preparation and support through a new role. This includes an intensive several-week education followed by on-the-job experience on the client's side, under the guidance of mentors and experts.
By joining the FDM Program, you will be following a chosen learning path among the available Practices. FDM's Skills Lab will also equip you with knowledge and skills in a broader field of practice, providing you with numerous future career opportunities and significant flexibility in the job market.
After completing the education program, you will have the opportunity to immediately gain experience and apply your skills in practice by joining internal FDM initiatives as well as external client projects. You will assume the role of 1st-line technical support for a Canadian business consulting company based in Gdansk.
Your responsibilities as an FDM Consultant will encompass overseeing critical technology infrastructure, devising solutions to technical challenges, and coordinating teams to enhance the quality of digital solutions. The program guarantees a minimum of 18 months of employment, complemented by continuous developmental support and mentoring.

About You

What we expect:
  • You demonstrate 0-2 years’ experience in an IT Support role.
  • You have completed a bachelor's or master's degree (relevant to this role).
  • You possess English language proficiency at a minimum B2 level.
  • You are ready for full-time employment for 18 months.
  • You are currently located in Poland and have permission to work here.
What we offer:
  • You will expand your skills under the guidance of renowned coaches within the FDM Skills Lab.
  • You will discover a forward-looking employment opportunity, alongside developmental courses, well-being support, and employee benefits.
  • You will have the opportunity for re-skilling and up-skilling as part of our continuous learning and career development program.
  • You can rely on continuous support and mentorship while working within FDM's specialist teams and upon assignments with our clients.
  • You will attain proven experience and competencies, along with access to numerous development programs and an international network of contacts.

About Us

FDM is an award-winning global business and technology consultancy powering the people behind tech and innovation for over 30 years. We collaborate with world-leading companies to identify the expertise they need, exactly when they need it. We have helped successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 200 companies worldwide.

FDM has 5,000+ employees worldwide, with over 90 nationalities working together as a team. From our origins in Brighton, UK, FDM now has 18 centers located across North America, Europe and Asia-Pacific and is now on the FTSE4Good Index.

Diversity, Equity and Inclusivity are at the core of everything we do.

FDM Group is an Equal Opportunity Employer, we love that our workforce is diverse and believe that everyone deserves an equal chance to thrive in their career.

Our areas of support include gender, ethnicity, social mobility, age, different abilities and neurodiversity, LGBTQIA+, parent and caring responsibilities as well as all how these intersect.

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