Location
Toronto

About The Role

At FDM a Billing Administrator manages a portfolio of blue-chip clients. They are responsible for the efficient and effective administration and operation of these accounts from a financial perspective, including:

  • Completing contract paperwork and following through to the receipt of purchase orders from clients.
  • Maximizing invoicing through the management of contracts, client portals and purchase orders.
  • Producing reports as and when required regarding status of customer accounts.
  • Onboarding new clients, producing client information packs for the finance team and ensuring smooth running of client and internal processes.
  • Leading and completing ad hoc finance projects and following through to completion.
  • Developing customer process maps / documentation for systems and controls within finance and wider operational systems.
  • Knowledge sharing and providing expertise to peers.

About You

Essential Criteria:
  • Strong planning and analytical skills with very high attention to detail.
  • Desire to take full ownership of work and adhere to strict deadlines under pressure.
  • Effective communication in person and in written format with professional language.
  • Able to build effective relationships with clients, account managers and sales management.
  • Medium user of excel.
Desirable Criteria:
  • Experience of managing client accounts from a customer service / relationship and paperwork perspective.
  • Experience using Salesforce, Kimble or other timesheeting and invoicing systems.

About Us

FDM Group is a global professional services provider with a focus on IT, working with over 130 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together in the most effective way. With centres across Europe, North America and Asia, FDM has shown exponential growth throughout the years and has firmly established itself as an award-winning employer for both graduates and veterans.

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