Transformation Programme Business Analyst - Birmingham or Sheffield

FDM is a global business and technology consultancy seeking a Transformation Programme Business Analyst to work for our client within the financial services sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in Sheffield or Birmingham.

Our client’s talent acquisition team is leading a multi-year global transformation, reshaping how they attract talent, the skills they prioritise, and how they engage with the world. The Business Analyst role is an integral part of the transformation programme. They are deploying market-leading technologies, including SAP SuccessFactors and eightfold.ai, to deliver a seamless hiring experience. Their aim is to connect exceptional talent with the right opportunities, ensuring every hire makes an impact and secures the critical skills that will shape the organisation’s future.

Responsibilities

• Work with key stakeholders to identify business requirements and support the end-to-end process design from scenario and flow mapping through to prototyping, testing, and training
• Document and analyse personas and journeys, developing detailed “as is” and “to be” experience, process descriptions and solution design documents
• Analyse HR process and experience to identify opportunities to automate, improve process and functional design and enhance the overall experience
• Act as a solution functional expert and support change management activity including communication and training
• Manage and minimise operational risk in HR process in line with the client’s risk management framework
• Be a key member of a multi-disciplinary design team within the TA transformation programme, working with HR, IT, business architecture

Requirements

• Business analysis, process, and experience design skills across the lifecycle of technology implementation
• Understanding of agile and design thinking methodologies
• Ability to translate functional requirements into technical details and documentation
• Strong attention to detail and commitment to high quality documentation and design
• Strong communication and stakeholder management skills
• Understanding of interactions of data models, experience and process, and system integrations
• Motivated self-starter, curious to find better solutions and speak up
• Ability to work in teams in multiple locations globally
• Knowledge of HR, Talent Acquisition and Service Management technologies would be an advantage (preferably SuccessFactors, Service Now and Eightfold)

Why join us?

• Career coaching and access to upskilling throughout your entire FDM career
• Initial upskilling pre-assignment that has been accredited by TechSkills
• Assignments with global companies and opportunities to work abroad
• Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more
• Access to the Buy As You Earn share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.