Infrastructure Network Operations Engineer (experienced) - Iselin, NJ

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Infrastructure Network Operations Engineer (experienced) - Iselin, NJ

About The Role

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking an Infrastructure Network Operations Engineer located in Iselin, NJ to support a project in the finance sector. Involvement in this project is anticipated to last initially 12 months but may be extended.

This role will be hybrid with requirements to be in office 3 days per week.

What you will be doing:

The Infrastructure Network Operations Engineer will leverage their technical expertise and process improvement skills to optimize support of network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements. The individual will excel in hands-on technical implementation and troubleshooting of various network technologies. The role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices.

Key Responsibilities

Proficiency in configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture.
Perform day-to-day operation tasks that require solving operations tickets by troubleshooting any connectivity issues.
Adhere to strict change management process to deploy firewall rule change requests, scheduled firmware upgrades and other network build, changes, or maintenance activities.
Participate in alert monitoring of the network infrastructure using SolarWinds, and monthly on-call rotation.
Act as the primary contact for network incidents, perform diagnostics, and collaborate with L3 Engineering, other cross-functional teams and vendors for resolution and RCA.
Develop and maintain operational documentation, including runbooks, network diagrams, and configuration records.
Contribute to team KT sessions to brainstorm ideas, to foster an environment of team growth and help achieve operational excellence.
Use troubleshooting tools and CLI commands to resolve operational issues.

Location: Travel as required for on-site support

About You

Required Skills and Experience:

Possess exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities.
Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacenter clos fabric using spine-leaf architecture (Cisco ACI).
Proven experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model.
In-depth experience of working in a multi-vendor firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting firewall rule changes, NAT & VPN in a segmented network with multiple layers of firewalls.
Good knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity.
Familiarity with SaaS-based security and SASE architecture, Zero Trust principles.
Familiarity with monitoring tools like SolarWinds and Dynatrace.
Familiarity working with ServiceNow or other ticketing systems.
Proficiency in creating technical documents, runbooks, and network diagrams.
Prior experience of working in an NOC environment would be a plus.

Extensive knowledge of configuring and troubleshooting the following technologies:

Security & Firewall Management: multi-vendor firewalls (Firepower, ASA & Checkpoint) that leverage management tools for rule deployment, network segmentation in a multi-context/multi-zone firewall environment, IPS, encryption techniques (IPSEC, MACsec), VPN (Site-to-Site) NAC (Cisco ISE) and access security appliance (RSA).
Enterprise Infrastructure: Routing & Switching, including routing protocols (OSPF & BGP), PBR, MPLS, VPN, SDWAN, STP, ACL, advanced L2/L3 switching technologies and QoS.
Cloud Integration: Hybrid connectivity into AWS VPCs using various options (AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway and VPN), manage cloud security options using security groups.
Datacenter Infrastructure: Spine and Leaf architecture, VxLAN fabric (Cisco ACI deployment) and other datacenter technologies (Cisco NX-OS, RSA appliance & NetScaler).
Wi-Fi Solutions: Centralized and cloud-based WLAN solutions. Any experience with Meraki solutions would be preferred.
Monitor: SolarWinds for alert monitoring.
Troubleshoot: Using firewall packet capture, CLI commands and other methodologies, tools like Dynatrace.

Professional qualifications / certifications

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE.

About Us

About FDM

FDM is an award-winning global business and technology consultancy powering the people behind tech and innovation for over 30 years. We collaborate with world-leading companies to identify the expertise they need, exactly when they need it. We have helped successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 300 companies worldwide.

FDM has 2500+ employees worldwide, with over 80 nationalities working together as a team. From our origins in Brighton, UK, FDM now has 19 centers located across North America, Europe and Asia-Pacific and is now on the FTSE4Good Index.

Dedicated to Diversity, Equity and Inclusion

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 80+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer that is listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, color, religion, sex, sexual orientation, national origin, age, disability or any other status protected by federal or provincial law, gets the chance they deserve.

FDM Group, Inc. is registered to operate and hire employees in select states within the US. We will consider employment applications exclusively from candidates who are either residing in one of the following states or willing to relocate to them: Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.

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