Test Manager (Workday, O365)- London

• Act as the main interface between the global law firm’s project team and the service provider’s testing capability
• Manage day-to-day activities of Test Analysts, ensuring tasks are assigned, understood, and delivered to required quality standards.
• Provide clear communication, updates, risk escalation, and progress reporting to the global law firm’s project team
• Oversee triage activities and ensure defects are logged, prioritised, and managed in accordance with the firm’s standards.
• Define an appropriate test strategy aligned to project goals, timelines, and resource availability.
• If a test approach is already defined by the Internal Test Liaison, ensure adherence and alignment across the team.
  
• Ensure that all test scenarios and documentation follow the global law firm’s standards and use the agreed test language (e.g., BDD/Gherkin) 

• Support Test Analysts in interpreting and validating business requirements.
• Oversee the creation, updating, and approval of test scenarios to ensure full requirements coverage.
• Work with the Internal Test Liaison to ensure scenarios and language comply with internal standards.

• Supervise and support the Test Analysts throughout test execution
• Ensure defects are accurately recorded, retested, and reported.
• Monitor adherence to the global law firm’s testing processes and environments.

• Coordinate UAT activities with internal business users
• Provide organisational support during UAT planning and execution.
• Ensure Test Analysts provide wrap-around support to UAT participants, including scenario clarification and defect raising.

•  Use the global law firm’s reporting tools and dashboards to provide regular, accurate status updates to the project team.
• Work with the Internal Test Liaison to ensure reporting is consistent, timely, and meets internal expectations.
• Ensure all test documentation, scenarios, results, and assets produced during the engagement are fully handed over to the global law firm’s internal testing teams
• Ensure no technical debt remains at the end of the engagement and that all materials comply with internal standards. 

The Test Manager will oversee testing across multiple workstreams, including:

• O365 Migration: Testing of MS applications, tenant migration, onboarding, Outlook and Teams integration, and add-ins (e.g., Enterprise Vault)
• DMS Migration: Phased onboarding to iManage, document migration, renumbering, and security model updates.
• HR (Workday): Onboarding to existing modules, new payroll module testing, permission testing, data migration and downstream integrations.
• BD & Other Platforms: QorusDocs onboarding, SharePoint intranet migration UAT support, MS Teams telephony migration, and validation of legacy AI service migrations.

• Proven experience as a Test Manager or Test Lead managing multi-resource testing teams.
• Strong understanding of test methodologies, defect management, and structured testing processes.
• Experience working with business stakeholders and technical teams in complex environments.
• Strong organisational, planning, communication, and leadership skills.
• Experience with BDD/Gherkin and enterprise-level testing standards is highly desirable.
• Familiarity with systems such as O365, iManage, Workday, SharePoint, and enterprise integrations is advantageous.

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. 

Diversity and Inclusion  

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.