Are you passionate about shaping talent and driving innovation? We’re looking for a dynamic Team Lead based in Sydney to manage and elevate our Skills Lab in Australia and New Zealand. This is a unique opportunity to guide and grow future talent, lead a high-performance team, influence strategy, and collaborate with key internal and external stakeholders across the APAC region.
*This role will require some out of hours’ time to attend regional and global management meetings.*
Key Role Responsibilities
· Manage the course schedule in collaboration with the local Sales and recruitment teams to ensure alignment with client demand and industry trends.
· Hire and onboard coaches based on the clients’ demands.
· Create a positive inclusive learning environment for consultants, coaches, and all stakeholders.
· Attend external Client meetings to understand their coaching requirements
· Ensure timely communication of Skills Lab activities and changes with external departments.
· Effectively manage Skills Lab operations and overall consultants’ experience and performance.
· Deliver coaching as required, this may be face to face and online
· Represent the Skills Lab in Assessment centres for new consultants
· Implement training/coaching plans that prepare consultants for their placements aligned with the clients’ requirements.
· Efficiently implement Skills Lab processes, proactively identify and escalate risks, and prioritize course delivery and resources allocation based on sales demands
· Oversee all resources needed to deliver the coaching commitments agreed upon with the business and act proactively to ensure smooth Skills Lab operations and an overall high-quality coaching experience.