About The Role

FDM is a global business and technology consultancy seeking a Business Analyst to work with our client in the Insurance sector. This is an initial 6‑month fixed‑term contract with strong potential to extend. The role will be delivered on a hybrid basis, with on‑site presence required in Edinburgh.

Our client is undergoing significant transformation within their Marketing & COO areas, focused on improving workflow automation, scaling content operations, and enhancing efficiency across key communication processes. This role sits within the Engagement Enabler programme, contributing to projects that automate customer communications, streamline marketing workflows, and embed a Microsoft‑first approach to operational automation.

Responsibilities:

Lead end‑to‑end business analysis activities across marketing, compliance, and delivery teams.
Gather, refine, and validate requirements independently, driving clarity in ambiguous or complex environments.
Analyse existing workflows and define opportunities for automation using Microsoft technologies, particularly Power Automate.
Support delivery of the Content Marketing Platform, including lifecycle communications and automated customer messaging.
Ensure traceability of requirements through to UAT and deployment, supporting both business and technical testing.

About You

Strong core BA skills with experience working independently in large programmes.
Experience analysing workflows and designing process improvements; exposure to Power Automate is highly desirable.
Solid understanding of business rules, regulatory dependencies, and compliance-driven processes.
Confident stakeholder engagement skills, with the ability to communicate effectively with both technical and non‑technical audiences.
Experience documenting requirements, workflows, and audit‑ready artefacts; familiarity with content/marketing platforms (e.g., Optimizely) is a plus.

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

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