People Operations Assistant

• Deliver excellent administrative support at all stages throughout the employee lifecycle (joiners, movers/increases, leavers, parental pay/absence, department changes and other adjustments) for our trainee/consultants
• Provide administrative employee lifecycle support to Business Partners for their internal stakeholders
• Update and maintain accurate employee data on SuccessFactors, our HRIS (people system)
• Be a first point of contact for employees to answer their e-mail queries in a shared People Team Inbox, including completion of employment/tenancy/mortgage references, account assistance for people systems, absence and people policy queries
• Ensure data is accurately prepared and shared for monthly payroll activities in accordance with the payroll schedule
• Review and approve absence requests, checking these are in line with internal policy
• Support the Induction of new internal starters
• Provide support during Team Sprints to clear specific product (work) backlogs
• Support the delivery of key people team initiatives and projects
• Any adhoc support required by the wider people team.

• High attention to detail and accuracy
• Competence with MS Office applications - O365 (Word, Excel and Teams)
• Ability to maintain confidentiality
• Able to work autonomously but ask questions and request support when required
• Effective organisational skills with ability to prioritise and manage time effectively
• Customer-service focused
• Able to demonstrate initiative and identify opportunities for process improvement
• Effectively deliver a high volume of work in a fast-paced work environment
• Strong communication / relationship building skills
• Evidences the importance of diversity and inclusion in the workplace
• Resilient

• Minimum one year of HR administrative experience
• Looking to study CIPD Level 3/5 Experience of SuccessFactors or similar HRIS
  

FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.

With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.

🌍 Global impact – 19 centers across North America, APAC, the UK, and Europe

🚀 25,000+ careers launched – and counting

🤝 300+ trusted client partners

Committed to Diversity, Equity, and Inclusion

Tech careers should be for everyone. With 80+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.