Systems Analyst- London

FDM is a global business and technology consultancy seeking a Systems Analyst to work for our client within the Insurance sector. This is initially a 6 month contract with very good prospects to extend and will be a Hybrid role that will be based in London.

Our client reports that the role will sit within one of four Product Management functions and will be responsible for systems analysis. The position sits within a team that forms part of the organisation’s evolving operating model and is instrumental in modernising ways of working.

The role requires a hands‑on individual with both technical and analytical capability. Our client highlights that the role will be accountable for delivering the product management vision and associated roadmaps within the assigned Product team, while supporting the full end‑to‑end product lifecycle. The position will also involve close collaboration with cross‑functional teams including Engineering, Architecture, Service Management, and Quality & Technical Assurance within a matrix‑structured IT organisation.

Responsibilities:

• Deliver the product strategy and long-term vision for their products
• Conduct in-depth analysis of existing hardware, software, and IT systems to identify areas for improvement.
• Collaborate with engineers, architects and QA to build and integrate new systems.
• Develop and present proposals for new or modified systems, including cost-benefit analyses, budgets, and timelines.
• Monitor and maintain existing systems, troubleshoot technical issues, and ensure optimal efficiency and uptime
• Provide support and training to users on new or upgraded systems, and create detailed user manuals and documentation
• Identify risks associated with new tools, processes and ways of working and establish procedures to mitigate those risks
• Work closely with management and end-users to define and document system requirements, specifications, and workflows
• Being an active member of the Product Management team

Leadership and Strategy:

• Demonstrates a high level of self-awareness through a commitment to continuous, personal improvement and learning
•  Demonstrates high personal resilience and ability to adapt to change
• Able to think creatively and innovatively
• Understanding of the way the business works and displays knowledge of the external marketplace, to drive the business forward
• Striving to build key relationships and showing ownership of targets; focusing on results
• Deliver the product strategy in alignment with the Business Portfolio’s overall objectives.
• Embrace a culture of product excellence in the Business Portfolio
• Bring an agile mindset and adapt to changing circumstances whilst adhering to quality standards

• Ensure work is completed to the highest quality standards.
• Technical Oversight: Provide analytical support to the product team. Ensure the adoption of best practices and the latest technologies. Ensure standardisation, simplification and effectiveness across the application value chain
•  Vendor Management: Monitor and review vendor performance against agreed KPIs and metrics. Ensure compliance with industry standards and regulations
•  Stakeholder Engagement: Collaborate with key stakeholders, including management, clients, and partners, to understand their needs and ensure successful product outcomes.
• Risk Management: Identify and mitigate risks associated with product activities.
• Performance Monitoring: Monitor key performance indicators (KPIs) to track the success of product initiatives. Continuously seek opportunities to improve efficiency and effectiveness.

• Embrace an inclusive environment that values individual difference to leverage diversity.
• Minimum 5 years experience- relevant industry experience in technology roles, with previous experience in a technical analyst position within the insurance or financial services industry.
• Problem-Solving – Excellent analytical and problem-solving abilities.
• Can work comfortably in a highly collaborative setting.
• Can work comfortably with business users, has a positive can-do attitude, open and welcoming to change.
• Can quickly form meaningful connections inspiring trust and confidence in others.
• Detail and quality oriented, with a customer focus, an exceptionally keen eye for detail and highly organised.
• Able to manage priorities and meet deadlines, demonstrating an ability to remain calm under stress and in times of uncertainty.

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave and work-place pension