Business Analyst (Insurance Applications)- London

FDM is a global business and technology consultancy seeking a Business Analyst – Insurance Applications to work for our client within the Insurance / Lloyd’s Market sector. This is initially a 6‑month contract with strong potential to extend and will be a hybrid role based in London.

Our client is looking for an experienced Business Analyst who can operate in a fast‑moving, unstructured environment to support application functionality across underwriting, policy administration and risk‑writing processes. This role sits at the intersection of business users, underwriting teams and technology and will help drive repeatable change initiatives while supporting ongoing BAU demand.

Responsibilities

• Work with business users to understand and document unstructured and evolving requirements
• Support policy administration and risk‑writing processes across internal insurance systems
• Analyse issues, troubleshoot system and process problems, and support through to resolution
• Help prioritise and work through demand and backlogs in a continuous‑delivery environment
• Produce clear, reusable requirement templates, process flows and supporting documentation
• Act as a bridge between business stakeholders, underwriting teams and technical delivery
• Support repeatable change initiatives across policy, risk and administration functions

• Proven experience as a Business Analyst or similar delivery‑focused role within Insurance
• Experience working in unstructured or high‑demand BAU + change environments
• Understanding of insurance concepts (policy administration, risk writing, underwriting workflows)
• Strong analytical skills with the ability to document requirements and communicate clearly
• Comfortable troubleshooting issues and working hands‑on to drive backlog delivery
• Exposure to change initiatives within policy admin, underwriting or risk platforms
• Ability to quickly learn and adapt to new business systems (e.g., Saberfish‑RiskWrite)

We are a business and technology consultancy and one of the UK’s leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia‑Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award‑winning employer and is listed on the FTSE4Good Index.

Diversity & Inclusion

FDM Group is an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by law.

Why Join Us:

• Career coaching, mentoring and continuous upskilling throughout your FDM career
• Assignments with global companies and opportunities for international work
• Options to re‑skill and build a non‑linear career path within technology and business change
• Workplace pension and annual leave