FDM is a global business and technology consultancy seeking a Target Operating Model Design Lead / Business Architecture Lead to work for our client within the Financial Services/Regulated Enterprise sector. This is initially a 6 month contract with the potential to extend and will be a hybrid role that will be based in London.
Our client is seeking a Senior TOM design specialist to support a large scale Target Operating Model implementation programme. A high level future state operating model has already been defined, however this remains conceptual. The focus of this role is to translate that high level intent into a detailed, implementable lower level design. This includes designing decision rights, governance, service models, operating capabilities and transition states for a complex, multi business unit organisation. This role requires someone who can design genuinely new operating models rather than incremental changes to the current state.
Responsibilities:
- Lead the detailed design of the future state Target Operating Model, translating high level concepts into practical, implementable designs
- Design a clear decision rights framework and future organisation wide governance model
- Develop a comprehensive organisation capability model and align future functional designs across enabling functions and delivery business units
- Design the service model governing how business units access centrally delivered services, including funding models, demand management, prioritisation and service levels
- Define cross functional integration points, workflows and handoffs across enabling functions and business units
- Design transition states from current to future operating model, including sequencing, dependencies and risks
- Engage senior stakeholders and walk them through design approaches, decisions and prior TOM delivery experience