Applied AI and Automation Apprenticeship

• You’ll be supporting colleagues to use AI tools like Copilot in their everyday work to build confidence in using AI across the business, promote safe, responsible and ethical use of AI.
• You’ll spend a lot of your time working on SharePoint, helping to improve and organise the various sites, prepare systems so they’re ready for automation and encourage good practice in how information is stored and shared.
• You’ll support AI roll-out by helping to introduce AI tools across different departments, spot opportunities where AI could save time or improve work and support teams as they start to use new tools.
• You’ll be helping to improve systems and processes, help fix problems using AI or simple automations, support staff to build simple workflows, prompts and AI agents, supporting projects that improve how work gets done.

• Responsible implementation of AI, Automation and Prompting Foundations
• Process and Automation Tools
• Low-code Automation
• AI Augmented Solutions
• Augmented Work Systems
  

• A-level qualifications or equivalent.
• Available to start in September 2026.
• Ordinarily resident in the UK/EEA for at least three years before the start date.
• Comfortable using technology and curious about AI and how it’s changing the way we work.
• A good communicator – friendly, clear and easy to talk to.
• Confident working with different people, including senior managers.
• A good listener who can understand problems and help fix them.
• Keen to get stuck in and hit the ground running.
• Organised and able to manage your time.
• Motivated to learn and develop throughout the programme.

• Any experience with Microsoft tools like Teams or SharePoint.
• Interest in AI tools (e.g. Copilot, Claude).
• Interest in automation or improving processes.

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. 

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.