All Locations
London

About The Role

FDM is a global business and technology consultancy seeking a Lead Product Owner (Director)- CDD Lab/ Day to Day Banking, Servicing and Mandates to work for our client within the Financial Services sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in London.

This role combines senior product leadership with a strong delivery and execution focus within the Customer Due Diligence (CDD) / Financial Crime Lab. The successful candidate will be responsible for driving product strategy and leading delivery across key banking capabilities, while ensuring the CDD lab progresses at pace.

The role requires an individual who can lead operational delivery, challenge strategy and policy where needed to accelerate outcomes, and embed AI-driven improvements into customer journeys and processes.

Responsibilities: 
 
  • Define and execute product strategy, aligned to organisational priorities and customer needs
  • Lead delivery within the CDD / Financial Crime Lab with a clear focus on execution and outcomes
  • Drive the lab forward operationally, ensuring pace, accountability and measurable progress
  • Constructively challenge strategy and policy to improve speed to delivery and simplify processes
  • Embed AI and automation into customer journeys and CDD processes where appropriate
  • Own and oversee the full product development lifecycle, from ideation through to delivery and optimisation
  • Establish and track clear product goals, KPIs and OKRs aligned to business outcomes
  • Drive innovation across banking products using modern systems, methodologies and processes
  • Champion a customer-first approach across internal and external journeys
  • Lead collaboration across cross-functional teams, acting as the key interface with senior stakeholders
  • Provide domain expertise in business banking, translating complex concepts into clear actions
  • Lead and manage offshore teams (including India), ensuring aligned and consistent delivery
  • Continuously assess product performance and identify opportunities for optimisation

About You

  • Proven experience defining and delivering product strategy within large-scale banking environments (Day-to-Day Banking, Servicing, or Mandates preferred)
  •  Strong background in Agile product management, with hands-on experience using tools such as Jira, Confluence, and MI/OKR tracking frameworks
  • Demonstrated ability to lead end-to-end product lifecycle delivery, including roadmap definition, prioritisation, and go-to-market execution
  • Deep domain expertise in business/corporate banking, with the ability to translate complex requirements into scalable product solutions
  • Experience working with and leading distributed/offshore teams (e.g., India), ensuring high-quality delivery and alignment
  • Excellent stakeholder management skills, with a track record of influencing senior leadership and cross-functional teams
  • Exposure to modern digital banking platforms, APIs, and customer journey transformation initiatives
  • Strong analytical and data-driven mindset, with experience using performance metrics to drive product decisions
  • Minimum of 10+ years’ experience in Product Management, with significant exposure to Financial Services / Banking environments
  • Banking experience and big 4/strategy consulting background preferred

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. 

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

  • Career coaching, mentoring and access to upskilling throughout your entire FDM career
  • Assignments with global companies and opportunities to work abroad
  • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
  • Annual leave and work-place pension
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