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Reliability & Production Engineer

About The Role

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking a Reliability & Production Engineer located in New York, NY to support a project in the Financial sector. Involvement in this project is anticipated to last initially 2 years but may be extended.

This role will be hybrid with requirements to be in office 3-4 days per week.

About You

Role Overview
We are seeking a highly motivated Reliability & Production Engineer to support our US Equities Alternative Trading Systems (ATSs) and internal crossing platforms, including MSPOOL, RPOOL, MSTX, MSLC, and other related venues.
Support responsibilities include operational ownership of ATS environments, incident management, production stability, regulatory readiness, and close partnership with traders, quants, developers, and compliance teams.
The successful candidate will operate at the intersection of trading, market structure, technology, and regulatory compliance, acting as both a technical expert and trusted partner to the business. This role offers direct exposure to US equity market mechanics, alternative trading systems, order routing, auction processes, and electronic execution strategies.

Key Responsibilities

ATS & Crossing Platform Support

Monitor real-time order flow, matching activity, execution quality, client connectivity, and venue health.
Investigate and resolve trading issues, including:
- Order rejects
- Missing executions
- Crossing eligibility issues
- Market data discrepancies
- Trade reporting issues
- Regulatory restrictions
Serve as the primary escalation point during production incidents impacting clients, traders, and crossing venues.

Market Structure & ATS Expertise

Develop deep knowledge of:
- US equity market structure
- Alternative Trading Systems (ATSs)
- Dark pools and internalization
- Exchange auctions
- Regulation ATS and Reg SCI considerations
- NMS securities and routing behavior
- Short sale restrictions and regulatory controls
Understand and troubleshoot crossing behavior involving:
- Midpoint crosses
- Conditional indications
- Auction benchmark crosses
- Principal vs. agency restrictions
- Client-specific crossing preferences
- Symbol-level restrictions and controls
Partner with trading desks and quantitative teams to analyze execution outcomes, crossing opportunities, and venue behavior.

Operational Excellence

Proactively monitor trading applications, matching engines, market data feeds, and connectivity.
Lead incident management efforts from detection through resolution and postmortem review.
Drive root cause analysis and implement preventive controls to improve platform resiliency.
Create and maintain operational runbooks, dashboards, and support procedures.
Participate in periodic failover, disaster recovery, capacity, and regulatory testing exercises.

Automation & Engineering

Build automation and tooling to improve observability, diagnostics, and operational efficiency.
Develop solutions using:
- Python
- SQL/KDB
- Linux/Unix tooling
- Monitoring and alerting systems
Collaborate with development teams to improve application design, resiliency, and production supportability.
Leverage data analytics to identify trends in venue performance, crossing rates, and system behavior.

Regulatory & Compliance Support

Assist Compliance, Risk, and Internal Audit teams with:
- Trading inquiries
- Investigations
- User permissions
- Regulatory reviews
- Best execution analyses
Support controls and reporting requirements related to ATS operations and electronic trading.

Qualifications

Required

Bachelor's degree in Computer Science, Engineering, Finance, Mathematics, or a related discipline.
Strong Linux/Unix administration and troubleshooting skills.
Experience supporting distributed real-time applications in a production environment.
Familiarity with:
- FIX protocol
- Market data systems
Proficiency in Python or another scripting language.
SQL and database query experience.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.

Preferred

Experience supporting electronic trading systems, exchange connectivity, or brokerage platforms.
Understanding of US equities market structure and the order lifecycle.
Familiarity with:
- ATSs and dark pools
- Crossing engines
- Smart Order Routing (SOR)
- Algorithmic trading
- Opening and closing auctions
- Regulation NMS, Reg ATS, and Reg SCI
Experience with KDB, Java, Splunk, Grafana, Prometheus, or similar monitoring technologies.
Understanding of Agile software delivery practices.

Ideal Candidate Profile

You possess the curiosity of an engineer, the urgency of a trading-floor technologist, and a genuine interest in how modern US equity markets operate.

This role provides a unique opportunity to become a recognized expert in electronic trading, US market structure, and ATS operations within a leading global investment bank.

About Us

About FDM

FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.

With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.

🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe
🚀 25,000+ careers launched – and counting
🤝 300+ trusted client partners

Committed to Equal Opportunities

Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.

Additional Considerations

FDM Group, Inc. is registered to operate and hire employees in select states within the US. We will consider employment applications exclusively from candidates who are either residing in one of the following states or willing to relocate to them: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.

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