Account Manager

FDM is expanding its Irish Account Management Team – we’re interested in people who are passionate about technology and who are excited about launching a sales career. The position is ideal for people who are keen on a career in Account Management and Sales.

The role

After completing FDM’s sales training, and learning our business model, we’ll start you on the sales journey at FDM which has significant career advancement opportunities.

There will be a focus on nurturing existing client relationships, as well as a strong emphasis on generating and developing new business opportunities.

Duties and Responsibilities

• Maintaining existing client relationships and developing new connections through Business Development activity
• Attendance & contribution at daily stand up and regular group sales meetings
• Able to achieve targets and weekly performance KPIs
• Account Management administration through Cloud CRM management tool – Salesforce
• Use of collaboration & Networking tools including Microsoft Teams, Yammer & LinkedIn
• Gathering requirements from customers and sourcing relevant candidates from the FDM academies for roles
• Cross functional collaboration with other areas of the business including Recruitment, University Partnerships, People Team, Academy, Product Owners and Sales Management
• Providing pastoral support to our in-house trainees, both in the process of securing their placement and in their time on-site
• Staying up to date with industry & sector developments through research

About you

We are mostly interested in a spirit of entrepreneurialism, creativity and passion for sales – specific experience is not essential, but beneficial. Demonstrate your motivation to learn the tools and knowledge required to succeed.

You’ll begin to build relationships and solve client challenges from the get-go. You’ll need to be comfortable presenting FDM’s business to clients, face-to-face and virtually via Zoom/Teams daily.

Criteria

• Educated to degree level or equivalent sales / customer facing experience (1-2 years)
• Previous experience in sales or recruitment is beneficial but more importantly, we are looking for the right attitude and motivation to succeed
• Impeccable interpersonal and communication skills
• Ability to work under pressure
• Strong organisational skills and meticulous attention to detail
• Commercially aware and target-oriented individuals
• Eager to learn and develop professionally
• Technically proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint)