About The Role

FDM is seeking an Application Support Engineer (Linux) to work for our client in the Financial Services sector. This is an initial 12‑month contract with potential extension, operating in a high-pressure, production-critical environment within a predominantly Linux-based ecosystem. The role will be hybrid and based in Johannesburg.

Responsibilities:

Provide Level 1 production support in a Red Hat Linux-based environment
Perform SQL queries for incident and problem resolution
Diagnose and triage issues, escalating where required
Execute basic network checks using ping, telnet, and related tools
Support automation and cron-based scheduling tasks
Own incidents end-to-end, ensuring timely resolution
Communicate effectively with traders and technical teams
Handle onboarding tasks, password resets, and low-complexity tickets

About You

Requirements:

1+ year hands-on Linux experience in a live operational environment
Working knowledge of SQL (Sybase, Oracle or similar)
Prior experience in production support or desktop/app support
Strong analytical and problem-solving skills
Basic networking knowledge (topologies, connectivity checks)
Exposure to scripting languages such as Python or JavaScript
Ability to work under pressure with a strong sense of urgency
Excellent communication and stakeholder management skills
Bachelor’s degree with a minimum overall grade of 60% in STEM degree
Eligibility to work in South Africa
English level B2 or higher
Excellent communication skills and proven ability to work in a team
Demonstrable interest and desire to work in technology

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion 
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

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