All Locations
Edinburgh, Glasgow, Manchester

About The Role

FDM is a global business and technology consultancy seeking two Senior Business Data Analysts to work for our client within the Financial Services sector. This is a 6 month contract with the potential to extend. The role follows a hybrid working pattern, with a minimum of 50% onsite expected in either the Edinburgh, Glasgow, or Manchester office locations.

The BDAs will be responsible for producing a series of High‑Level Analysis Documents (HLADs) that define the target architecture and future delivery roadmap- balancing implementation options, risks, costs, and overall benefits. 

Responsibilities:
 

1. Data Self Service Enablement

  • Support the definition of an organisation‑wide self‑service data strategy, identifying key user groups and analysing their data needs.
  • Contribute to designing a governed data discovery and access framework enabling users to easily find, consume, and share trusted data and BI assets.

2. Customer Data Integration and Consolidation

  • Shape approaches for unifying customer information across systems to improve consistency and support digital journeys.
  • Help define how priority customer interaction data should be incorporated into a consolidated view.
  • Support recommendations for integrating digital channels and operational processes with core customer data services.

3. Master and Reference Data Foundations

  • Analyse and define approaches for improving quality and consistency of core customer and product data.
  • Contribute to enhancing data matching, mastering, and reference‑data rules, including establishing controlled sources of truth.

4. CRM and Customer Engagement Data Alignment

  • Identify behavioural and customer interaction data required to feed into CRM and related platforms.
  • Support improved documentation, metadata, and lineage for critical data elements.
  • Contribute to defining integration requirements between CRM and strategic data platforms.

About You

  • Proven experience as a Business Data Analyst, ideally within large‑scale data transformation or enterprise‑level data programmes.
  • Strong background in data architecture, data governance, MDM, CRM data flows, customer data platforms, or enterprise data improvements.
  • Ability to translate complex data problems into clear analysis and recommendations (HLADs).
  • Excellent stakeholder management skills, able to work across business, technology, and data teams.
  • Experience with some of the following technologies (highly desirable):
    • Stibo STEP MDM
    • Informatica MDM
    • Microsoft D365 CRM
    • Salesforce D360 CRM
    • Pension PAS
    • Protection PAS
    • Databricks
    • Microsoft Azure
    • CCaaS platforms
    • iPaaS solutions

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia‑Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award‑winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion:

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by law.

Why join us:

  • Career coaching, mentoring and access to continuous upskilling
  • Assignments with global companies and opportunities to work abroad
  • Ability to re‑skill or up‑skill into new areas and build a non‑linear career path
  • Annual leave and workplace pension

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