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About The Role

FDM is a global business and technology consultancy seeking a Microsoft AI CoPilot Developer to work for our client within the public sector. This is initially a 3-month contract with very good prospects to extend and will be a remote role.

We are seeking a highly skilled Copilot Agent Developer to design, build, deploy, and optimize AI-powered agents using Microsoft Copilot Studio and the broader M365 Copilot ecosystem. This role blends technical expertise, product thinking, and business problemsolving to deliver intelligent automations and conversational experiences that improve efficiency and create delightful user outcomes.

The ideal candidate is passionate about AI, has strong experience building automated workflows or conversational interfaces, and can translate business needs into scalable agent solutions.

Responsibilities:

  • Build, configure, and maintain Copilot Agents using Copilot Studio, including topics, actions, plugins, and orchestrations.
  • Develop custom connectors and integrations across Microsoft 365, Power Platform, Dynamics, Azure, and thirdparty APIs.
  • Implement retrievalaugmented generation (RAG) patterns, including knowledge libraries, data sources, grounding, and prompts.
  • Optimize agent behavior through prompt engineering and iterative tuning.
  • Collaborate with business teams to identify automation opportunities and convert requirements into agent designs.

About You

  • Experience building copilot agents
  • Hands-on experience with Microsoft Copilot Studio, Power Platform, or other conversational AI frameworks.
  • Strong understanding of LLMs, prompts, grounding, and RAG workflows.
  • Proficiency with Power Automate, APIs, JSON, Microsoft Graph, and workflow automation.
  • Experience working with Microsoft 365 services (SharePoint, Outlook, Teams, OneDrive).
  • Ability to translate business requirements into technical solutions.
  • Familiarity with data governance, identity management, and enterprise security principles.

About Us

We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

  • Career coaching, mentoring and access to upskilling throughout your entire FDM career
  • Assignments with global companies and opportunities to work abroad
  • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
  • Annual leave and work-place pension

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