Lead Business Analyst - Remote

• Lead the definition, delivery, and evolution of business requirements across a complex transformation programme.
• Act as the bridge between business stakeholders and technical delivery teams.
• Drive improvements in ways of working, ensuring the BA team operates efficiently, consistently, and at pace.
• Provide visible, hands‑on leadership throughout delivery and transition to production.

• Lead and mentor a team of Business Analysts, setting clear standards and expectations.
• Own and drive requirements definition for Group Protection products, with a strong focus on live transaction processing.
• Actively contribute to delivery, demonstrating the behaviours and standards expected from others.
• Work closely with Product, Technology, and Delivery teams to translate business needs into clear, actionable requirements.
• Continuously identify and implement improvements to BA practices and delivery approaches.
• Support knowledge transfer into the Enduring team as the programme moves into Production.

• 3+ years' proven leadership experience of a Business Analysis team, ideally within a legacy or complex transformation programme.
• Demonstrable experience within the Group Protection domain (strongly preferred).
• Strong background working on live transaction processing systems.
• Hands‑on experience using AI, including developing or working with AI agents to support requirements elicitation, improve consistency, and reduce effort.
• Recent and substantial experience working within Agile delivery environments.
• Ability to bridge business and technical teams effectively, building on an existing collaborative culture.
• Fast learner, able to become productive within the first few sprints.
• Flexible and adaptable, able to respond quickly to evolving product and delivery needs.

• Highly hands‑on and delivery‑focused; comfortable getting into the detail.
•  Strong interpersonal skills, able to influence, challenge, and support stakeholders at all levels.
•  Pragmatic and outcomes‑driven, with a focus on delivery over theory.
•  Committed to a long‑term role, providing continuity across the full life of the programme.

• Experience supporting the transition from programme delivery into Production and BAU/Enduring teams.
•  Prior involvement in large‑scale insurance platform or product evolution programmes.

Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave and work-place pension