Senior Operations/Trade Support Analyst- London

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Senior Operations/Trade Support Analyst- London

About The Role

FDM is a global business and technology consultancy seeking a Senior Operations / Trade Support Analyst to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in London.

The Interest Rate Derivative Trade Support Group (TSG) plays a key role in supporting a broad range of products and processes in the fixed income derivative (FID) world. The TSG is the conduit for all post execution information flow to other operational departments. The role is within the Interest Rate Derivative Exotics Trade Support Group, which currently consists of four members who are responsible for all interest rate derivatives traded across EMEA. The product range covers complex, hybrid and exotics bookings. The wider Trade Support Group, in which the IRD Flow TSG sits, has a mix of experience and is a fantastic area for someone to be exposed to a very steep learning curve and gives all individuals the opportunity to develop a meaningful career within Operations. Although it is not essential, it is preferable that the candidate has a good understanding of Interest Rate Derivative products. Attention to detail is paramount along with diligence and quick escalation.

Responsibilities:

As a member of IRD Exotics TSG you will be working closely with the Front Office to provide the first level of control for the Interest Rate Derivative Trading desks.
You will be responsible for offering the first line of defence for the Trading desk’s franchise risk and risk in ensuring that the trade bookings are correctly reflected in both Front and Back Office systems and tie out with the Counterparty.
You will be ensuring that all trades are booked and confirmed as intended by checking the Trading system verses internal MS systems and versus external platforms where applicable, liaising with Trading, Sales, Broker’s or the Counterparty directly.
You will be the intermediary between the Trading desk and other areas of the Bank. Finance, Collateral, Settlements and Confirmations areas will come to you to discuss and resolve issues to ensure that breaks are resolved effectively.
You will be responsible for ensuring current controls are enforced, liaising with IT and Projects Groups to initiate new controls and build STP to improve the firms infrastructure to increase both efficiency and control as you see fit to protect our franchise.

About You

You will need diplomacy and accuracy in dealing with Traders, Brokers, Sales people and focus clients.
The pace of the desk demands that you complete each task quickly and accurately. You will be protecting our franchise and dealing with millions of dollars at risk. The ability to organise your time and complete each task on time will be a key factor in determining your suitability for the role.
A high degree of accuracy and a willingness to learn new products is essential. This role is constantly changing and a willingness to adapt to new firm and industry initiatives and put forward your own ideas is of paramount importance.
Daily deadlines are inflexible and the candidate should be organised to ensure the team meet all deadlines. The role requires the sharing and discussing of knowledge and information between the Trading, Sales, Settlements and Confirmations groups.
You will be in constant communication with the front office, clients and many departments within the bank. You should be accurate, knowledgeable and professional in all dealings with whomever you may meet.
You will work closely with your peers and you will need to share knowledge and act as a team player to get the most out of this role.
Interest in using AI and automation tools to improve daily workflows, reduce manual effort, and strengthen operational controls.
Ability to identify repetitive tasks where AI can support faster analysis, exception management, inbox triage, documentation and knowledge sharing.

Skills Desired:

Experience in SPV/Repack space
Experience in bonds and securities settlements
Product knowledge of Complex/Hybird Interest Rate Derivatives is preferable

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

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